Who We Are
For all personal data collected through our website and services, Legal Creatives, LLC acts as the Data Controller.
- Company: Legal Creatives, LLC
- Country of Registration: United States
- Mailing address: 850 New Burton Road, #201, Dover, DE 19904, USA
- General inquiries: [email protected]
- Data contact person: Tessa Manuello โ [email protected]
Reach out to us at [email protected] โ we're happy to help.
Who This Policy Applies To
This Privacy Policy applies to the personal data of:
- Website visitors
- Event attendees
- Newsletter subscribers
- Community members
- Course and program participants
- Customers and prospective customers
- Users scheduling calls or meetings with us
- Anyone interacting with our services or content
What Personal Data We Collect
- Name, email, phone number
- Account login (username, password)
- Billing & payment info (via Stripe / PayPal โ we never store card numbers)
- Course activity, progress, assignments
- Communication preferences
- Surveys, testimonials, community posts
- IP address
- Browser type, device, operating system
- Pages visited, time spent, referring sites
- Approximate location (city / country)
- Log files and diagnostic data
- Payment processors (transaction status)
- Scheduling tools (Calendly bookings)
- Webinar tools (Zoom registration)
- Publicly available sources (e.g., LinkedIn)
We do not purchase personal data from external brokers.
How to manage your data preferences
- Cookie & tracking data: Click the "Consent Preferences" button at the bottom-left of the website to update your preferences at any time.
- Personal data you provided directly: Manage your communication preferences in Account Settings, or contact us directly.
How We Use Your Information
๐ Provide & improve services
- Deliver courses, memberships, community spaces, and digital products
- Manage accounts and authenticate users
- Track progress and personalize your learning experience
๐ฌ Communicate with you
- Send course updates, service messages, and reminders
- Send newsletters, promotional content, and offers (with your consent)
๐ณ Process payments
- Facilitate secure transactions
- Prevent fraud or unauthorized activity
๐ Analytics & improvement
- Analyze usage patterns to improve our website and programs
- Conduct research to enhance our services
โ๏ธ Legal & compliance
- Maintain tax and accounting records
- Respond to legal requests
- Enforce our Terms of Use
We do not sell personal information โ ever.
Legal Basis for Processing
We process your personal data under the following legal bases (GDPR and other applicable data protection laws):
How to withdraw consent
- Clicking the Cookie Consent Preferences icon at the bottom of any page
- Using the unsubscribe link in any marketing email
- Contacting us directly at [email protected]
Withdrawing consent does not affect the lawfulness of any processing that took place before your withdrawal.
Third-Party Service Providers
We share your data only with trusted third parties who help us deliver our services. We conduct security due diligence before engaging any provider.
Data is shared only for the purposes described in this policy โ nothing else.
| Provider | Purpose | Data Processed | Location |
|---|---|---|---|
| Kajabi, LLC | Website hosting, course delivery, CRM, email automation | Account data, login, learning activity, email engagement | USA |
| Stripe, Inc. | Secure payment processing | Payment details, billing info, fraud-prevention identifiers | USA EU |
| PayPal, Inc. | Secure payment processing | Payment details, transaction data, fraud-prevention info | Global |
| Zoom Video | Online meetings and workshops | Contact data, audio/video content, meeting attendance | USA |
| Calendly, LLC | Scheduling calls and appointments | Contact data, scheduling details | USA |
| Cloudflare, Inc. | CDN, security, and DDoS protection | IP address, security logs, traffic metadata | USA |
International Data Transfers
Because we're based in the U.S. and work with global providers, your data may be processed outside your country. When this happens, we use legal safeguards to protect it.
Where is my data stored?
Our platform is hosted on Kajabi, LLC, which primarily stores data on servers in the United States. Kajabi is contractually required to protect your data to the same standard, wherever it is processed.
Extra protections for EU, UK & Brazil residents
When personal data is transferred from the EEA, UK, or Brazil, we apply additional legal protections under GDPR, UK GDPR, and LGPD respectively.
How we safeguard international transfers
Security & Data Retention
How we protect your data
- Encryption of data in transit and at rest
- Access controls limiting who can view your data
- Secure hosting through Kajabi's infrastructure
While we take all reasonable steps to protect your information, no method of transmission over the internet is completely secure. Please use strong passwords and contact us immediately if you suspect unauthorized activity.
How long we keep your data
| Data Type | Retention Period |
|---|---|
| Customer account data | Retained while your account is active. Deleted on request unless legal obligations require longer retention. |
| Transaction records | 6 years โ to comply with tax, accounting, and regulatory requirements. |
| Marketing / newsletter data | While you remain subscribed. Marked as opted-out or deleted on request after unsubscribe. |
| Analytics data (Google Analytics) | 14 months (user-level). Aggregated anonymized data may be retained indefinitely. |
| Support emails & messages | 12 months after last interaction, then securely archived or deleted. |
You may request deletion of your personal data at any time. Contact us at [email protected].
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to help our website function properly, analyze usage, and personalize your experience.
For a complete list of cookies, their purposes, providers, and retention periods, see our Cookie Policy.
Your Rights
No matter where you live, you have important rights over your personal data.
โ Core rights โ available to everyone
Additional rights based on where you live
- EU + UK (GDPR / UK GDPR): Right to object, restrict processing, and lodge a complaint with a supervisory authority
- California (CCPA / CPRA): Right to know, delete, opt-out of sale, and non-discrimination
- Brazil (LGPD): Rights to access, correction, deletion, portability, and information about sharing
- South Africa (POPIA): Rights to access, correction, deletion, and objection
Email us at [email protected]. We may verify your identity before processing your request. We'll respond in accordance with applicable law.
Children's Privacy
Our services are designed for adults and professionals. We do not knowingly collect personal data from anyone under the age of 16, and we do not collect personal information from children under 13.
- If we learn we have collected a child's data without appropriate parental consent, we will delete it promptly.
- If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law, our business practices, or the services we offer.
- The "Last Updated" date at the top of this page will always show the latest version.
- We encourage you to review this policy regularly.
- Continued use of the Platform after an update means you acknowledge the revised policy.
Contact Us
Questions, concerns, or privacy requests? We're here.
- Email: [email protected]
- Data contact: [email protected]
- Mailing address: Legal Creatives, LLC โ 850 New Burton Road, #201, Dover, DE 19904, USA
- Terms of Use: legalcreatives.com/terms
